FAQ’s

Most frequently asked questions

Shopping Basics

No. We mostly sell directly through our online store. This allows us to keep our overhead costs down and keep our prices affordable. The beauty of selling online is that we can reach millions of people in the country.

You can reach us through Instagram DMs or mail us at ref@sportzilla.in

Payments

We accept all major debit/credit cards such as Visa, MasterCard as well as via NetBanking, Wallets, UPI Payments, and Cash on Delivery.

If you are not comfortable making a prepaid order then you can opt for the Cash on Delivery option i.e. you have to make your payment in cash during the time of your item’s delivery. For every order, Cash on Delivery charges of Rs 100 would be applicable. The payment should be strictly in cash. The extra charges for COD are charged by the courier officials, not us.

When a customer orders a customized jersey, we don’t provide Cash On Delivery option. Because many people order a customized jersey and refuse to pay/collect the jersey which puts us in big trouble.

Shipping & Returns

Shipping is free for all prepaid orders above 399 which will be shown on the checkout page.

Plain jerseys: 1-3 days for dispatch and 7-9 days for delivery.
Customized jerseys: 3-5 days for dispatch and 12-14 days for delivery.

Once the order is shipped you will receive an email & a text message regarding tracking details.

Our warehouse processes exchanges/returns in the order they are received. Once the package is delivered, please allow up to 4-5 business days for your return or exchange to be processed. When a return or exchange is processed, you will be notified via email.

Contact

Still have questions?